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Dispatch & delivery

Payment

The prices are final prices in euros and pounds and they include statutory VAT.

Herold Fulfillment GmbH supplies goods after payment in advance. These other payment methods are possible: by credit card, i.e. Mastercard or VISA, by direct debit and payment via Paypal.

Credit card payments are processed by STRIPE, 185 Berry Street, Suite 550, San Francisco, CA 94107, USA, e-mail: info@stripe.com

Delivery/shipping costs

In general, goods for addresses within Germany are dispatched after 2-3 working days; a particular delivery date is only assured if it has been expressly agreed. Damages for a delayed or incomplete delivery are ruled out, unless personal injury, damage to health or death are the result, or in cases of intent or gross negligence.

The ordering party will not incur additional charges for partial deliveries.

Delivery costs:

The prices for the goods offered are shown in euros. The prices at the time of ordering shall apply. All prices are inclusive of the statutory German VAT valid at the time of the delivery.

The ordering party shall bear the costs of delivery. The ordering party is informed of the delivery costs incurred when the order is confirmed. It is not possible for the ordering party to collect the goods him/herself.

For deliveries to countries outside Germany, additional taxes, customs charges and/or other costs may be incurred in addition to the delivery costs to be borne by the ordering party. These are not included in the prices and are also to be borne by the ordering party.

The ordering party will not incur additional charges for partial deliveries.

 

These Payment and Delivery/shipping costs information have been translated from the German original. The German original is the binding version.

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